Service
Ongoing monitoring
Nearly half of federal accessibility cases in 2025 named a company that had been sued before. Monitoring is how you avoid being counted twice.
Conformance is a state you leave, not a box you tick
A site that passed an audit in March can fail in June: a new hero component, a marketing landing page built in a hurry, a third-party review widget, an image uploaded without alt text. Nearly half of federal accessibility cases in 2025 named a company that had already been sued once — frequently because the fixes were never held in place.
What monitoring includes
- Scheduled automated scans
- Weekly or daily crawls of your live site with rule-based testing across every template, tracked over time so you can see regressions the day they ship rather than the day a letter arrives.
- Release gates in your pipeline
- Accessibility checks that run on every pull request and block a merge that introduces a new Level A or AA failure. Configured with your team so the gate is strict enough to matter and quiet enough to survive.
- Quarterly human review
- A specialist retests your critical flows with assistive technology — the layer no scanner covers — and reviews anything new that shipped since the last cycle.
- Evidence file
- Dated scan history, retest records, remediation tickets and versioned conformance reports, kept in one place. If you are ever asked to show that you took accessibility seriously and acted on what you found, this is the answer.
- Statement upkeep
- Your public accessibility statement kept current — conformance status, known limitations, feedback channel and response times — because a stale statement is worse than none.
- Alerting
- New critical issues raised straight into Slack, Teams, Jira or email, with the criterion and the location, so they land in your existing triage instead of a monthly PDF nobody opens.
Why the human quarter matters
Automated testing is excellent at catching the regressions it can express as rules: a missing label, a contrast failure, a broken landmark. It cannot tell you that your new checkout announces “button” twelve times, that focus lands in the wrong place after a step change, or that your alt text describes the file name. Those are the findings that end up in complaints, so they get a person and a screen reader four times a year.
What you see
- A dashboard with conformance trend by template and by criterion
- Open, in-progress and resolved issues, with owners
- Diffs between scans, so a spike is traceable to a release
- Exportable reports for leadership, procurement or counsel
Monitoring is not a substitute for an audit
Starting monitoring on a site that has never been audited gives you a trend line on an unknown baseline. We will always audit first, fix what matters, and then hold the line. Anyone selling you continuous scanning as compliance is selling you a graph.